Transportation Agency Employee Experience Automation

Digital Transformation through Transportation Agency Employee Experience Automation

Maintaining and Improving Transportation Officer employee experience will ensure Transportation Officers are operating at peak performance and take pride in their work. Public Sector (Federal, State, and Local) Transportation Agencies must leverage systems to optimize the Transportation Officers performance by effectively guiding each Transportation Officer through their employee journey, starting with the hiring process, through onboarding, and eventually departure from the Public Sector (Federal, State, and Local) Transportation Agencies (ideally from retirement). Today, managing these systems is complex and requires substantial time and effort.

Public Sector (Federal, State, and Local) Transportation Agencies would benefit from a unified system that can condense the collection of onboarding information, background checks and reporting, security forms, and other paperwork; as well as employee facing materials such as welcome packages, federal employee requirements, health benefits explanations, training materials, first day quick start guides, employee experience surveys, and other employee related materials.

Iternal’s software can support in the unification of multiple systems by acting as the foundational system to store and track collected materials, while also using that data to generate personalized employee experience materials that can be distributed to each employee, interfacing with existing ERP, HR, and other IT systems. For example when a Public Sector (Federal, State, and Local) Transportation Agencies employee reaches their 1, 3, 5, or 10 year anniversary, Iternal’s software could create a special congratulations message to the employee. Automating the production of a substantial portion of content associated with employee experience would accelerate the onboarding process, reduce and simplify cognitive load on both the new employees and those responsible for onboarding, as well as overall improve the employee experience for the new hire.

  • Combine IdeaFORGE with a rules or logic engine to provide instructions to IdeaFORGE on what content should be generated, in what media format, and using which sets of data. The instructions can be infinitely customized to address the need for flexibility in a variety of situations, from collection user input questionnaires, to generating documents as part of automated workflows and more.
  • Automatically turn insights and data into human-readable reports through simple templates in a variety of media formats (MS Word, MS PowerPoint, PDF);
  • Unify, aggregate, and curate data in all major media formats (Text, images, video, audio, slides) across a vast number of data sources and allow for the reuse and re-purposing of applicable data;
  • IdeaBlock Modular Components can be used to hold multiple different pieces of information all associated with a single concept. For example you may have an IdeaBlock designed to hold specific information about responding to a bomb threat. That IdeaBlock could contain: 1) the real world response protocol, 2) the training scenario, 3) the training evaluation test question, 4) the real world after action report questions, and other relevant data.
  • IdeaFORGE eliminates many point solutions that cause data silos and poor information and knowledge sharing. Because IdeaFORGE is flexible enough to meet the needs of many use cases and departments everyone in the org can standardize on a single platform, reducing data silos, improving collaboration, and leading to a network effect where the knowledge from your best and brightest is able to be easily accessed by everyone in the org 24x7x365;
  • IdeaBlock Modular Components reside in a data hierarchy. This allows the information to be reused when needed while also allowing flexibility. Such change would not impact any other modular component in the hierarchy – maximizing reusability.
  • Establish an inheritance based framework for structured and unstructured data organization that drastically eliminates duplicate and redundant content by a factor of approx. 3x depending on the use case;
  • Constantly maintain data accuracy and quality by automatically receiving updates made to IdeaBlocks in the originating system and distributing such updates to any system or output (like a document or report) that has received a copy of that IdeaBlock;
  • IdeaFORGE programmatically builds all major media formats using AI, Automation, and Templates and therefore can complete work much faster than a human, accelerating the ability to produce highly complex media formats such as videos, reports, audio / podcasts, graphic designed brochures, and other forms of media.
  • Apply a common structure to unstructured data for easy ingestion, review, analysis, categorization, and re-use;
  • Templatization allows for the standardization of output to a specific form and structure and maps that structure to IdeaBlock Modular Components.
  • Templates which are fed from IdeaBlocks benefit from the flexibility of where that data comes from, API, Internally Stored Data, External Databases, Custom Input Form, etc. This dramatically accelerates the ability to produce compliant outputs in a variety of media formats.
  • Translate content in any major media format (text, slides, audio, video, Adobe InDesign) into any foreign language with the click of a button
  • Align and manage many different versions and variations of content across languages and cultures
  • Provide a streamlined pipeline for the automation of translations into many languages and locales
  • Streamline and accelerate the approval processes associated with sharing of information because the data can be easily segmented and analyzed with rich metadata;
  • Accelerate approvals, changes, updates, and other modifications to constantly evolving content in the applicable foreign language;

DESIGNED FOR GOVERNMENT AGENCIES

Public sector organizations face unique challenges to accomplish complex missions with limited resources. Public sector leaders engaged in transformation embrace Iternal Technologies’ solutions when they want to serve, support, and communicate with citizens more effectively, achieve higher academic standards, and effectively achieve strategic mission objectives.

NEXT GENERATION AGENCY FUSION

Iternal’s software platform transforms Government Agencies (Federal, State, Local) and Education (Higher Ed, K-12) by automating the curation, assembly, and production, of key accurate, up-to-date, and compliant information, content, knowledge, date, and subject matter expertise, across all foreign languages.

ITERNAL IDEA MEDIA FORMAT CAPABILITIES

SECURITY BUILT FOR SCALE™

Security has been a fundamental priority from day one. Hosted on AWS GovCloud or on premises using AWS Outpost, our technology was designed using industry leading architecture and security principals to ensure your most valuable information is safe and secure, and the security was built for scale.

Why use Iternal for your Agency’s Digital Transformation?

Instant Information, Content, Knowledge, and Data Control

Iternal’s patent-pending software can near-instantly generate any major file format with the click of a single button and enables organizations to more effectively create, collaborate, organize, update and share content across all media major types — text, slides, audio, and video. In minutes, Government Agencies can rapidly build highly tailored videos, slide decks, proposals, webinars, podcasts, and other forms of media to reach users and Government personnel across a variety of use cases.

Highly Scalable APIs

Through a set of easy to integrate Application Program Interfaces (APIs) Iternal’s software can communicate with other existing technology systems to send and receive information and deliver content to other systems when and where it is needed. APIs are flexible/agnostic for both data input and output in all major media formats (text, slides, audio, video, images, etc).

Rapid Response Changes

Iternal’s software allows any organization to create weekly, daily, or even hourly changes to your messages at a global level and have updates propagate out instantaneously to all systems. One of the key advances of Iternal’s software is the system’s ability to manage Modular Components® of information, content, and knowledge (also known as “IdeaBlocks®”) in any major media format. The modularity of IdeaBlocks enables for substantial advances in reusability, lifecycle management, and elimination of substantial information duplication and redundancy.

Easy to Use

Simplicity is a core focus, and demonstrated by the average ramp-up speed for daily users being as short as a 10 minute online training video. More robust training is available to project or program managers via a Video On-demand 4 hour end-to-end comprehensive training course.

Supports 508 Compliant Communications

Iternal recognizes the importance of Section 508 Standards for Citizen communications. Iternal’s software can support Government Agencies in the delivery of 508 compliant communications via materials in various media types including visual and audio which meets or exceed the digital accessibility requirements outlined in Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. §794d), and the United States Access Board’s Revised Section 508 Standards.

Use Cases Performance Metrics

≈16x

Velocity Acceleration

≈13.4 Hours

Saved per Output Automated

≈92%

Reduction in Time

$10

Avg. per Hour of Effort Automated

  • Audio Production: An analysis of our customer base shows an average reduction in time of 90% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 4.5 hours per output in this format, and an average work product acceleration of 10x the legacy method.
  • Existing materials can be converted into modular components at a rate of 1 paragraph per minute if manual, faster using AI; Written from scratch a paragraph of information can be created in less than 5 – 15 minutes depending on length and complexity.
  • 3X average Reduction in duplication and redundant data
  • 15 minutes of time savings (average) for each time an IdeaBlock (container for media – text, images, video, audio, etc) is re-used
  • The average IdeaBlock paragraph can be reviewed and updated in between 5 – 15 minutes depending on length and complexity.
  • Brochures: An analysis of our customer base shows an average reduction in time of 99% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 39.9 hours per output in this format, and an average work product acceleration of 99x the legacy method.
  • Digital Signage: An analysis of our customer base shows an average reduction in time of 70% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 7 hours per output in this format, and an average work product acceleration of 3x the legacy method.
  • Personalized Email Campaigns: An analysis of our customer base shows an average reduction in time of 85% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 5.66 hours per output in this format, and an average work product acceleration of 6x the legacy method.
  • Written Playbooks: An analysis of our customer base shows an average reduction in time of 93% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 3.5 hours per output in this format, and an average work product acceleration of 14x the legacy method.
  • Long Form Documents: An analysis of our customer base shows an average reduction in time of 95% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 46 hours per output in this format, and an average work product acceleration of 20x the legacy method.
  • Scalable to tens of millions of unstructured data objects (text, images, video, audio, etc)
  • Slide Decks: An analysis of our customer base shows an average reduction in time of 95% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 5.75 hours per output in this format, and an average work product acceleration of 20x the legacy method.
  • Social Media Posts: An analysis of our customer base shows an average reduction in time of 70% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 0.23 hours per output in this format, and an average work product acceleration of 3x the legacy method.
  • Accelerate Data Collection by an average factor of 3-5x depending on the use case through simplified input requirements
  • Short Form Written Materials: An analysis of our customer base shows an average reduction in time of 80% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 0.4 hours per output in this format, and an average work product acceleration of 5x the legacy method.
  • Depending on the complexity of your internal language translation processes, we have seen an approval acceleration of between 2x and 10x the legacy methods by leveraging reuse of content and simplified modular components that make translations easier due to the streamlined workflow within Iternal’s software.
  • Hyper-personalized Video Content: An analysis of our customer base shows an average reduction in time of 97% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 3.65 hours per output in this format, and an average work product acceleration of 33x the legacy method.
  • Websites & Landing Pages: An analysis of our customer base shows an average reduction in time of 70% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 7 hours per output in this format, and an average work product acceleration of 3x the legacy method.
  • Webinar Content: An analysis of our customer base shows an average reduction in time of 93% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 28 hours per output in this format, and an average work product acceleration of 14x the legacy method.
  • White Papers: An analysis of our customer base shows an average reduction in time of 98% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 49 hours per output in this format, and an average work product acceleration of 50x the legacy method.
  • Depending on the complexity of your internal approval processes, we have seen an approval acceleration of between 2x and 10x the legacy methods by leveraging reuse of content and simplified modular components that make review and approval easier due to less material to review each iteration.

Our Partners

MASSIVE Outcomes® in weeks, not years.

Digital Transformation Use Cases for Federal, State, and Local Government Agencies

Cross-agency Use Cases

Numerous digital transformation use cases exist that can be applied to all types of government agencies, from Defense, Agriculture, Intelligence, and beyond. Iternal’s software platform transforms Government Agencies (Federal, State, Local) and Education (Higher Ed, K-12) by automating the curation, assembly, and production, of key accurate, up-to-date, and compliant information, content, knowledge, date, and subject matter expertise, across all foreign languages.

Transportation Agency Use Cases

Transportation Agencies such as the United States Transportation Security Agency (TSA), or their state and international equivalents prioritize passenger safety and security. Iternal’s software platform can support many passenger and traveler specific use cases which can streamline and optimize the traveler experience and reduce the operational load of the transportation safety officers.