Public Sector Transportation – Administrative Task Automation

Digital Transformation through Public Sector Transportation – Administrative Task Automation

Software technologies and tools are foundational to organizational work and adopting next generation technologies to streamline and optimize the performance of Transportation Officer work and reduce cognitive load has great potential for supporting Public Sector (Federal, State, and Local) Transportation Agency modernization efforts. Legacy systems for administering processes like completing screening surveys, filling our after action reports, check lists and other forms of divestment support require Transportation Officers to maintain knowledge of many different policies, procedures, information requirements, and reporting methods which add to the complexity of cognitive load.

Leveraging Iternal’s software the Public Sector (Federal, State, and Local) Transportation Agencies can reduce the cognitive load on administrative tasks associated with the work completed by Transportation Officers by leveraging traveler self service remote screening questionnaires during trip registration online, during check-in on location, and other forms of self-service information throughout the traveler’s divestment. Combining a new way to collect self-service data with advances in automation to support reporting and distribution of relevant traveler information to the Transportation Officers at the appropriate time could substantially improve the speed of traveler divestment as well as free up additional time for mission critical tasks performed by Transportation Officers.

  • Create pre-screening questionnaires in order to tailor content to passengers regarding information needed for travel such as medical considerations (devices, hearing/visual impairment) and adjust the material presented based on the unique language and cultural requirements of each traveler;
  • Combine Iternal’s software with a rules or logic engine to provide instructions to Iternal’s software on what content should be generated, in what media format, and using which sets of data. The instructions can be infinitely customized to address the need for flexibility in a variety of situations, from collection user input questionnaires, to generating documents as part of automated workflows and more.
  • Automatically turn insights and data into human-readable reports through simple templates in a variety of media formats (MS Word, MS PowerPoint, PDF);
  • Unify, aggregate, and curate data in all major media formats (Text, images, video, audio, slides) across a vast number of data sources and allow for the reuse and re-purposing of applicable data;
  • Iternal’s software will help Public Sector (Federal, State, and Local) Transportation Agencies create a more secure, efficient, and passenger friendly experience by using AI and Automation to generate personalized and always up-to-date passenger instructions in any language across various media types.
  • Personalize and tailor content experiences to the individual based on their passenger needs in any major media format in the applicable foreign language;
  • Automate the production of video, audio, text (email, SMS, etc), and digital signage content used for traveler instructions in the applicable foreign language;
  • Address threat situations with real-time sharing of the specific circumstances, procedures, and other guidance to key personnel or travelers in their applicable foreign language;
  • Streamline and unify the sharing of data in multimedia formats (text, slides, images, audio, video) in a curated fashion (only share the information that matters) between systems like other Federal, State, and / or Local Agencies for related tasks (such as Immigration Processing, Passport Applications, Government Clearances, Background Checks, etc);
  • Connect multiple systems into a common foundation of Iternal’s software using the media format agnostic Iternal’s software API which allows for the storage of media in all major formats, and provides structured to unstructured data in a way that can allow for focused curation of data.
  • Streamline and accelerate the approval processes associated with sharing of information because the data can be easily segmented and analyzed with rich metadata;

DESIGNED FOR GOVERNMENT AGENCIES

Public sector organizations face unique challenges to accomplish complex missions with limited resources. Public sector leaders engaged in transformation embrace Iternal Technologies’ solutions when they want to serve, support, and communicate with citizens more effectively, achieve higher academic standards, and effectively achieve strategic mission objectives.

NEXT GENERATION AGENCY FUSION

Iternal’s software platform transforms Government Agencies (Federal, State, Local) and Education (Higher Ed, K-12) by automating the curation, assembly, and production, of key accurate, up-to-date, and compliant information, content, knowledge, date, and subject matter expertise, across all foreign languages.

ITERNAL IDEA MEDIA FORMAT CAPABILITIES

SECURITY BUILT FOR SCALE™

Security has been a fundamental priority from day one. Hosted on AWS GovCloud or on premises using AWS Outpost, our technology was designed using industry leading architecture and security principals to ensure your most valuable information is safe and secure, and the security was built for scale.

Why use Iternal for your Agency’s Digital Transformation?

Instant Information, Content, Knowledge, and Data Control

Iternal’s patent-pending software can near-instantly generate any major file format with the click of a single button and enables organizations to more effectively create, collaborate, organize, update and share content across all media major types — text, slides, audio, and video. In minutes, Government Agencies can rapidly build highly tailored videos, slide decks, proposals, webinars, podcasts, and other forms of media to reach users and Government personnel across a variety of use cases.

Highly Scalable APIs

Through a set of easy to integrate Application Program Interfaces (APIs) Iternal’s software can communicate with other existing technology systems to send and receive information and deliver content to other systems when and where it is needed. APIs are flexible/agnostic for both data input and output in all major media formats (text, slides, audio, video, images, etc).

Rapid Response Changes

Iternal’s software allows any organization to create weekly, daily, or even hourly changes to your messages at a global level and have updates propagate out instantaneously to all systems. One of the key advances of Iternal’s software is the system’s ability to manage Modular Components® of information, content, and knowledge (also known as “IdeaBlocks®”) in any major media format. The modularity of IdeaBlocks enables for substantial advances in reusability, lifecycle management, and elimination of substantial information duplication and redundancy.

Easy to Use

Simplicity is a core focus, and demonstrated by the average ramp-up speed for daily users being as short as a 10 minute online training video. More robust training is available to project or program managers via a Video On-demand 4 hour end-to-end comprehensive training course.

Supports 508 Compliant Communications

Iternal recognizes the importance of Section 508 Standards for Citizen communications. Iternal’s software can support Government Agencies in the delivery of 508 compliant communications via materials in various media types including visual and audio which meets or exceed the digital accessibility requirements outlined in Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. §794d), and the United States Access Board’s Revised Section 508 Standards.

Use Cases Performance Metrics

≈16x

Velocity Acceleration

≈13.4 Hours

Saved per Output Automated

≈92%

Reduction in Time

$10

Avg. per Hour of Effort Automated

  • Audio Production: An analysis of our customer base shows an average reduction in time of 90% to generate an output in this format. Automation through
  • Iternal’s software results in an average time savings of 4.5 hours per output in this format, and an average work product acceleration of 10x the legacy method.
  • 3X average Reduction in duplication and redundant data
  • 15 minutes of time savings (average) for each time an IdeaBlock (container for media – text, images, video, audio, etc) is re-used
  • The average IdeaBlock paragraph can be reviewed and updated in between 5 – 15 minutes depending on length and complexity.
  • Long Form Documents: An analysis of our customer base shows an average reduction in time of 95% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 46 hours per output in this format, and an average work product acceleration of 20x the legacy method.
  • Slide Decks: An analysis of our customer base shows an average reduction in time of 95% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 5.75 hours per output in this format, and an average work product acceleration of 20x the legacy method.
  • Hyper-personalized Video Content: An analysis of our customer base shows an average reduction in time of 97% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 3.65 hours per output in this format, and an average work product acceleration of 33x the legacy method.
  • Websites & Landing Pages: An analysis of our customer base shows an average reduction in time of 70% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 7 hours per output in this format, and an average work product acceleration of 3x the legacy method.
  • Depending on the complexity of your internal approval processes, we have seen an approval acceleration of between 2x and 10x the legacy methods by leveraging reuse of content and simplified modular components that make review and approval easier due to less material to review each iteration.
    Accelerate Data Collection by an average factor of 3-5x depending on the use case through simplified input requirements

Our Partners

MASSIVE Outcomes® in weeks, not years.

Digital Transformation Use Cases for Federal, State, and Local Government Agencies

Cross-agency Use Cases

Numerous digital transformation use cases exist that can be applied to all types of government agencies, from Defense, Agriculture, Intelligence, and beyond. Iternal’s software platform transforms Government Agencies (Federal, State, Local) and Education (Higher Ed, K-12) by automating the curation, assembly, and production, of key accurate, up-to-date, and compliant information, content, knowledge, date, and subject matter expertise, across all foreign languages.

Transportation Agency Use Cases

Transportation Agencies such as the United States Transportation Security Agency (TSA), or their state and international equivalents prioritize passenger safety and security. Iternal’s software platform can support many passenger and traveler specific use cases which can streamline and optimize the traveler experience and reduce the operational load of the transportation safety officers.