Public Sector (Federal, State, Local) – Policy and
Procedure Management

Digital Transformation through Public Sector (Federal, State, Local) – Policy and Procedure Management

Policies and Procedures are only effective if they are utilized, monitored, and understood by employees. With the pace of change due to world events increasing, it is more important than ever before to ensure policies and procedures are properly managed, tracked, and tested on a frequent basis. Additionally as policies and procedures are updated, it is imperative that all employees adopt the new guidelines in an effective and time efficient manner, because often times the speed of adoption can save lives.

Recognizing that not all agencies will require the same policies and procedures (due to regional, state laws, or weather differences, etc), it is important that agencies and their Government Employees are able to receive only the applicable policies and procedures without the irrelevant. Additionally it is important that when a national Federal, State, and Local Agencies policy is updated, all agencies are able to easily adopt and distribute the policy to their employees.

Iternal’s software can support Federal, State, and Local Agencies in the management, maintenance, and distribution of policies and procedures by functioning as a single system through which all policies and procedures can be held and released. Iternal’s software can also distribute the applicable updates in any media format so depending on the unique needs of each agency or Government Employee the information could be available in text, image, slide, audio, or video formats (508 compliance). Iternal’s software also has a content inheritance system that would allow for the easy administration of national level Federal, State, and Local Agencies policies as well as any subset of regional, state, or local agency policies that require further detail or customization.

Unify, aggregate, and curate data in all major media formats (Text, images, video, audio, slides) across a vast number of data sources and allow for the reuse and re-purposing of applicable data;
IdeaBlock Modular Components of content allow for highly detailed metadata and tagging to be applied at the IdeaBlock level, which results in greater tagging accuracy and usefulness. Advanced tagging can be utilized in other AI and Machine Learning use cases for generation of new content (Citizen communications, reporting, training, etc), analytics, or other forms of data processing;
Iternal’s software eliminates many point solutions that cause data silos and poor information and knowledge sharing. Because Iternal’s software is flexible enough to meet the needs of many use cases and departments everyone in the org can standardize on a single platform, reducing data silos, improving collaboration, and leading to a network effect where the knowledge from your best and brightest is able to be easily accessed by everyone in the org 24x7x365;
IdeaBlock Modular Components reside in a data hierarchy. This allows the information to be reused when needed while also allowing flexibility. Such change would not impact any other modular component in the hierarchy – maximizing reusability;
Establish an inheritance based framework for structured and unstructured data organization that drastically eliminates duplicate and redundant content by a factor of approx. 3x depending on the use case;
Constantly maintain data accuracy and quality by automatically receiving updates made to IdeaBlocks in the originating system and distributing such updates to any system or output (like a document or report) that has received a copy of that IdeaBlock;
Streamline and unify the sharing of data in multimedia formats (text, slides, images, audio, video) in a curated fashion (only share the information that matters) between systems like other Federal, State, and / or Local Agencies for related tasks (such as Citizen Data Processing, Government Programs, Government Clearances, Background Checks, etc); and
Connect multiple systems into a common foundation of Iternal’s software using the media format agnostic Iternal’s software API which allows for the storage of media in all major formats, and provides structured to unstructured data in a way that can allow for focused curation of data.
Streamline and accelerate the approval processes associated with sharing of information because the data can be easily segmented and analyzed with rich metadata.

DESIGNED FOR GOVERNMENT AGENCIES

Public sector organizations face unique challenges to accomplish complex missions with limited resources. Public sector leaders engaged in transformation embrace Iternal Technologies’ solutions when they want to serve, support, and communicate with citizens more effectively, achieve higher academic standards, and effectively achieve strategic mission objectives.

NEXT GENERATION AGENCY FUSION

Iternal’s software platform transforms Government Agencies (Federal, State, Local) and Education (Higher Ed, K-12) by automating the curation, assembly, and production, of key accurate, up-to-date, and compliant information, content, knowledge, date, and subject matter expertise, across all foreign languages.

SECURITY BUILT FOR SCALE™

Security has been a fundamental priority from day one. Hosted on AWS GovCloud or on premises using AWS Outpost, our technology was designed using industry leading architecture and security principals to ensure your most valuable information is safe and secure, and the security was built for scale.

Why use Iternal for your Agency’s Digital Transformation?

Instant Information, Content, Knowledge, and Data Control

Iternal’s patented software can near-instantly generate any major file format with the click of a single button and enables organizations to more effectively create, collaborate, organize, update and share content across all media major types — text, slides, audio, and video. In minutes, Government Agencies can rapidly build highly tailored videos, slide decks, proposals, webinars, podcasts, and other forms of media to reach users and Government personnel across a variety of use cases.

Highly Scalable APIs

Through a set of easy to integrate Application Program Interfaces (APIs) Iternal’s software can communicate with other existing technology systems to send and receive information and deliver content to other systems when and where it is needed. APIs are flexible/agnostic for both data input and output in all major media formats (text, slides, audio, video, images, etc).

Rapid Response Changes

Iternal’s software allows any organization to create weekly, daily, or even hourly changes to your messages at a global level and have updates propagate out instantaneously to all systems. One of the key advances of Iternal’s software is the system’s ability to manage Modular Components® of information, content, and knowledge (also known as “IdeaBlocks®”) in any major media format. The modularity of IdeaBlocks enables for substantial advances in reusability, lifecycle management, and elimination of substantial information duplication and redundancy.

Easy to Use

Simplicity is a core focus, and demonstrated by the average ramp-up speed for daily users being as short as a 10 minute online training video. More robust training is available to project or program managers via a Video On-demand 4 hour end-to-end comprehensive training course.

Supports 508 Compliant Communications

Iternal recognizes the importance of Section 508 Standards for Citizen communications. Iternal’s software can support Government Agencies in the delivery of 508 compliant communications via materials in various media types including visual and audio which meets or exceed the digital accessibility requirements outlined in Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. §794d), and the United States Access Board’s Revised Section 508 Standards.

Use Cases Performance Metrics

≈16x

Velocity Acceleration

≈13.4 Hours

Saved per Output Automated

≈92%

Reduction in Time

$10

Avg. per Hour of Effort Automated

Audio Production: An analysis of our customer base shows an average reduction in time of 90% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 4.5 hours per output in this format, and an average work product acceleration of 10x the legacy method.
Existing materials can be converted into modular components at a rate of 1 paragraph per minute if manual, faster using AI; Written from scratch a paragraph of information can be created in less than 5 – 15 minutes depending on length and complexity.
3X average Reduction in duplication and redundant data
15 minutes of time savings (average) for each time an IdeaBlock (container for media – text, images, video, audio, etc) is re-used
Slide Decks: An analysis of our customer base shows an average reduction in time of 95% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 5.75 hours per output in this format, and an average work product acceleration of 20x the legacy method.
Short Form Written Materials: An analysis of our customer base shows an average reduction in time of 80% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 0.4 hours per output in this format, and an average work product acceleration of 5x the legacy method.
Hyper-personalized Video Content: An analysis of our customer base shows an average reduction in time of 97% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 3.65 hours per output in this format, and an average work product acceleration of 33x the legacy method.
Websites & Landing Pages: An analysis of our customer base shows an average reduction in time of 70% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 7 hours per output in this format, and an average work product acceleration of 3x the legacy method.
Webinar Content: An analysis of our customer base shows an average reduction in time of 93% to generate an output in this format. Automation through Iternal’s software results in an average time savings of 28 hours per output in this format, and an average work product acceleration of 14x the legacy method.
Depending on the complexity of your internal approval processes, we have seen an approval acceleration of between 2x and 10x the legacy methods by leveraging reuse of content and simplified modular components that make review and approval easier due to less material to review each iteration.

Our Partners

MASSIVE Outcomes® in weeks, not years.

Digital Transformation Use Cases for Federal, State, and Local Government Agencies

Cross-agency Use Cases

Numerous digital transformation use cases exist that can be applied to all types of government agencies, from Defense, Agriculture, Intelligence, and beyond. Iternal’s software platform transforms Government Agencies (Federal, State, Local) and Education (Higher Ed, K-12) by automating the curation, assembly, and production, of key accurate, up-to-date, and compliant information, content, knowledge, date, and subject matter expertise, across all foreign languages.

Transportation Agency Use Cases

Transportation Agencies such as the United States Transportation Security Agency (TSA), or their state and international equivalents prioritize passenger safety and security. Iternal’s software platform can support many passenger and traveler specific use cases which can streamline and optimize the traveler experience and reduce the operational load of the transportation safety officers.